ales Policy for Viralheatguard

Effective Date: December 9, 2024

At Viralheatguard, we are committed to providing a seamless and transparent shopping experience for our customers. This Sales Policy outlines the terms and conditions governing all purchases made through our website and ensures compliance with applicable laws, regulations, and advertising standards, including Google AdSense requirements.

1. General Terms of Sale

By placing an order on Viralheatguard.com, you agree to the following:

  • All sales are subject to product availability.
  • Prices listed on the website are in USD and exclude taxes and shipping fees unless otherwise stated.
  • Orders are processed only after payment is successfully received.

2. Pricing and Promotions

  • Accurate Pricing: We strive to display accurate prices; however, in the event of a pricing error, we reserve the right to cancel the order or adjust the price with prior notice to the customer.
  • Promotions and Discounts: Promotional offers are subject to terms and conditions specified at the time of the offer. Coupons or discounts cannot be combined unless explicitly stated.
  • Taxes: Customers are responsible for any applicable taxes, which will be calculated at checkout.

3. Payment Methods

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express)
  • Online payment platforms (PayPal, Google Pay, etc.)

Your payment details are securely processed through encrypted channels to ensure the safety of your personal and financial information.

4. Order Processing and Fulfillment

  • Processing Time: Orders are typically processed within 1–3 business days. Processing times may vary during holidays or peak seasons.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
  • Shipping and Delivery: Orders are shipped to the address provided during checkout. Delivery times vary based on location and selected shipping method.

5. Shipping Policy

  • Domestic Shipping: We offer multiple shipping options for delivery within the United States.
  • International Shipping: We ship to select international destinations. Additional shipping charges and customs fees may apply.
  • Shipping Times: Estimated delivery times are provided at checkout and may vary based on your location and shipping carrier.
  • Lost or Delayed Shipments: While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers.

6. Order Cancellations

  • Orders can be canceled before they are processed and shipped.
  • To cancel an order, contact our customer support team at info@viralheatguard.com or (864) 352-2394 immediately.
  • If an order has already been shipped, you must follow the return process outlined in our Refund and Return Policy.

7. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information on eligibility, procedures, and timeframes for returns and refunds.

8. Product Availability

  • Stock Levels: All products are subject to availability. If an item is out of stock, we will notify you promptly and provide alternative options or a refund.
  • Pre-Orders: For products available for pre-order, the estimated delivery time will be stated on the product page.

9. Customer Responsibilities

  • Accurate Information: Customers are responsible for providing accurate billing and shipping information during the checkout process.
  • Shipping Address: Viralheatguard is not responsible for failed deliveries due to incorrect or incomplete addresses.

10. Contact and Support

For inquiries related to your order, shipping, or general assistance, please contact us: